Precious Paws is a locally owned, full service grooming salon with a professional team and friendly staff. We take pride in offering a safe, clean, and updated environment. We want our clients to know their pets are in great care while they visit our salon! From a full groom for your cat, to dog walk-in nail grind services, we cover the spectrum when it comes to your pet's grooming needs! We love all animals and treat them as if they are our own while in our care!

ABOUT OUR SALON

FRIENDLY REMINDERS

Appointment Times:
- Haircut appointments will take approximetley 3-4 hours while bath appointments will take 2-3 hours.

Appointment Cutoff:
- We understand traffic is crazy in Wilmington, so we allow 20 minutes to get to your grooming appointment! After the 20 minute time has passed, we will need to cancel and reschedule that appointment.

Express Appointment:
-Express appointments are availalbe upon request when scheduling. All express appointments will be finished within 2 hours, and your pet will not be kenneled while here. Express appointments are charged an additional fee of $30.

Walk-Ins:
-We do offer walk-in services for nail trims, face trims, or paw pad trims. We offer these Tuesday-Friday from 9-11am or 2-4pm or Saturday 10am-12pm or 2-4pm, however we do recommend calling first as some days are busier than others so we may not have availability for walk-ins that day. Saturdays we currently operate solely out of our Market Street Location.

De-matting or De-compaction Fee:
- After 15 minutes of de-matting or de-compacting the coat, an additional charge of $15 will be added per 15 minutes spent de-matting your pet.

Matted Pre-Shave Fee:- Matted or pelted pets required to be pre-shaved before the bath will be charged an additional $1 per minute after the first 15 minutes of pre-shaving.

Handling Fee:- Handling fees will be discussed with owners and will range from $10-$30. Handling fees may be applied to dogs that are extremely aggressive or very difficult to groom.

Referral Discount:
-Refer a friend and you both receive 10% off your next groom.

Late Fee:
-Pets left at the salon more than 15 minutes after closing will be charged a $15 fee per animal.

Pickup Times:
- We will call as soon as your pet is ready! You are more than welcome to call and check in on your pet, but we ask that you please wait until your pet is ready to come inside! Since we are an open concept salon the animals on the table get very excited when they see their owner and can make it unsafe to finish the haircut. Pets are not required to be picked up within a certain amount of time once called, but appreciate you picking up your animal as soon as convenient to free up space for our next appointments.

Anal Glands:
Anal glands are no additional cost to any grooming package, but must be requested by owner!

Late Cancellation & No Show Fees:
Precious Paws Grooming asks for a 24-hour notice to reschedule or cancel your pet’s appointment. Any cancellation with less than 24-hours’ notice will be considered a No Show. After your first No Show appointment, Precious Paws will require a “No Show Fee” of 30% of your total service. Precious Paws Grooming will require a card on file and the 30% no show fee will be automatically applied after any missed appointment.

Credit Card Fee:
Clients paying with credit or debit cards will be charged a 3.5% fee upon payment. To avoid this fee, we happily accept cash or check payments.

Sanitation Fee:
Keeping you & your pets safe & healthy is our top priority. With the recent increase in sanitation supply prices, we will now be charging a $1 sanitation fee per transaction. This fee will go towards daily deep cleaning and quarterly professional deep cleaning to ensure everyone stays healthy